Aeratron Terms and Conditions
Please ensure that you have read all terms and conditions carefully before making your purchase. By purchasing any item, you have agreed to the exclusive terms and conditions governing the sales between the Customer and Aeratron. Please carefully consider the products you are ordering prior to purchasing. This invoice is subject to the following terms and conditions, which may be modified only if Aeratron agrees in writing. Any inconsistent terms in Buyer’s order of confirmation will not be binding on Aeratron.
Orders All orders placed through this website are subject to confirmation and acceptance by Aeratron which is a wholly U.S. owned and operated entity. Fulfillment of orders will be handled by Aeratron’s US distribution center.
Prices - All of our prices are in US dollars (USD) current as of 01 Oct 2018 and subject to shipping and other charges as appropriate for the jurisdiction sold. Product prices are regularly updated when price changes are received from our suppliers and are subject to change without notice. All sales, excise and similar taxes Aeratron may be required to pay or collect with respect to the goods covered by this invoice shall be for the account of the Buyer, except as otherwise provided by law.
Customer Service Policy - Aeratron is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days. In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
Shipping - Free Shipping is limited to items shipped within the Contiguous USA as detailed below. Items indicated as Free Shipping will be delivered using the shipping method of our choice. Items that must be shipped via Common Carrier (trucked items) will be delivered to a freight terminal (see above restrictions for freight deliveries). Free Shipping for trucked items is limited to shipping costs up to $200.00. Because the cost of shipping items via common carrier changes almost daily due to fluctuating fuel surcharges, we reserve the right to not ship any order via common carrier if the cost quoted by the carrier exceeds $200.00. If this is the case, you will be notified and given the opportunity to cancel your order or cover any additional costs over $200.00 and proceed with your order. Free Shipping may not apply to discounted orders placed through a trade account or where we have matched or beat the price of a competitor, in which cases the overall delivered cost of goods has been considered in the reduction of the price.
Free shipping is limited to items that are shipped via standard UPS or FedEx ground in the Contiguous USA (this excludes Alaska, Hawaii). Free Shipping does not apply to the following: Oversized items or items that must be shipped via common carrier (see "Trucked Items" below), custom items unless otherwise noted on our website, trade account orders that have special pricing, price matched orders where the overall delivered price has been reduced to match or beat a competitors price where the competitor has a shipping charge, and items with unusual dimensions or packaging that require special handling. Multiple orders cannot be combined to meet the over $40 minimum for free shipping. If you need to add an item to an existing order and all or a portion of the order has already shipped, free shipping will not apply for the new item/order unless it is over $40. Call for details!
Shipping to Alaska, Hawaii or anywhere outside the contiguous USA
Free shipping does NOT apply to Alaska and Hawaii or any other country or territory outside the contiguous United States!
Although our shopping cart allows orders from Alaska and Hawaii to be processed with apparent free shipping, these are exceptions that we must handle manually. If you place an order to be shipped to Alaska or Hawaii in our shopping cart, we will contact you with a separate quote for shipping. If you do not wish to pay the shipping cost, we will cancel your order before it is processed. If you live anywhere else outside the contiguous USA, please call us for a shipping quote.
Trucked Items
Items that are shipped via Freight Truck that are indicated as Free Shipping will usually be delivered to your curbside. We allocate $250.00 total for delivery of freight items to the curbside under our Free Shipping policy. If the cost to ship an item to your curbside exceeds $250.00, we may choose to have the item delivered to a freight terminal near you and you will be responsible for either picking the item up from the terminal or contracting with a local delivery service to pick up the item and deliver it to your home. We do not place a restriction of $250 for delivery to a terminal. If the shipping cost exceeds $250 for delivery to a terminal, we cover that additional cost. If there is an additional charge required to deliver an item to your curbside, we will contact you prior to processing your order and give you a freight quote so you can decide whether or not to go forward with your order. The same holds true for any item shipped outside of the contiguous USA. Additional charges can be expected if you live in a remote location, a location with unusual or difficult access, or location that requires a ferry.
Orders will be shipped in 2-3 business days depending on product availability. If a product is not available, the online store will indicate its status and offer customers to place the item on backorder and advised by email when stock has been replenished. While all care is taken in the packaging and shipping of your purchase, we will assume no liability for any late delivery. Aeratron shall not be responsible for delays in delivery or any failure to deliver due to causes beyond Aeratron’s control, including but not limited to acts of God, war, or foreign government regulations or orders, fires, floods, strikes, lockouts and other labor difficulties or shortages of material or inability to obtain shipping space or transportation. Please contact us to enquire about shipping any large quantity or special orders.
Product Availability and Pricing Every effort will be made to satisfy your order. If for any reason beyond our control, we are unable to supply ordered items that our website has said was available at the time of purchase we will notify you via email. In this instance, you will be offered to place your item(s) either on back order or you will have the option to remove that item from your order. Prices and availability of all products are subject to change without notice. Errors will be corrected as they are discovered and Aeratron reserves the right to revoke any offer, terminate any agreement, correct any error, omission or inaccuracy at any time (including after an order has been placed).
Product Images & Descriptions - While every effort is made to ensure product images and descriptions as accurate as possible, errors may unintentionally occur.
Changes To Terms - These terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from Aeratron. This contract may not be modified or terminated orally. No claimed modification, termination or waiver of any of its provisions shall be valid unless in writing signed by the Aeratron’s duly authorized representative.
Legal Capacity - By purchasing a product from an Aeratron website you warrant that you are over 18 years of age and have the capacity to make a legally binding contract. All controversies and claims arising out of or relating to this contract, or the breach thereof, shall be settled solely by arbitration held in San Bernardino, California in accordance with the rules then obtaining of the American Arbitration Association, and judgment upon any award thereon may be entered in any court having jurisdiction thereof. Any demand for arbitration thereunder shall be made not later than ninety (90) days after delivery of the goods.